Privacy Policy

1. About this Policy
1.1. Ved Life (hereinafter referred to as “We / Our / Company”) is a business registered under Udyam Registration No. Udyam-DL-09-0041328, with address at 1644/13 U.G. 1st Floor, Govind Puri, Kalkaji, New Delhi, 110019, India.
1.2. We operate the website https://vedlife.in/ (hereinafter referred to as the “Website”) for the purpose of offering health / wellness / ayurvedic products and/or services.
1.3. This Policy serves as a Privacy Notice for the Website and the Services. It explains how we collect, process, store, share and protect your personal information, and how you can exercise your rights regarding such data.

2. Scope and Applicability
2.1. This Privacy Policy is governed under applicable Indian laws, including the Digital Personal Data Protection Act, 2023 (DPDP Act) and the provisions under the Information Technology Act, 2000, along with relevant rules and amendments.
2.2. This Policy applies to all users of the Website and Services (including customers, visitors, and anyone providing personal information to us).
2.3. This Policy should be read together with the Terms of Use of the Website (if any).

3. Definitions
For the purposes of this Policy:

Account means a unique account created by you to access parts of our Service.
Company refers to Vedlife (us), the data fiduciary deciding purposes and means of processing personal data.
Consent means a clear affirmative action by you that signifies agreement to process your personal data.
Personal Data (PI) means any information (alone or in combination) that can identify you as an individual.
User / You / Your refers to any individual/user accessing or using our Website/Services.
Service(s) refers to the products and/or services provided by us via the Website.
Service Provider refers to any third-party (vendors, delivery partners, payment gateways, etc.) engaged by us to provide services on our behalf.
Usage Data means data collected automatically when you use our Website (e.g. IP address, browser type, pages visited, etc.).

4. What Personal Data We Collect & How We Use It
When you use our Services or Website, we may collect the following kinds of Personal Data:

Name, email address, phone number, shipping / billing address — when you register, place an order, or contact us.
Usage Data / technical data: IP address, browser type, device type, access times, pages visited — collected automatically when you interact with the Website.
Any other information you voluntarily provide (e.g. for consultation, feedback, queries).

Purposes of Processing:
We use your data to:

Create and manage your Account.
Process orders and deliver products/services to you.
Communicate with you about your orders, concerns, consultations.
Send you updates, offers or marketing communications — only with your explicit consent, and you can opt-out anytime.
Improve our Website, analyze usage, and enhance user experience.

Note: We do not store your full financial/payment data ourselves (if payments are handled by third-party gateways).

5. Sharing and Disclosure of Personal Data
We do not sell your Personal Data to third parties for monetary or other considerations.
We may share or disclose your data in the following cases:

With Service Providers (payment gateways, delivery partners, vendors, IT or hosting providers) — but only as required to fulfill your orders or services.
With affiliates or subsidiaries, if applicable, under same privacy commitments.
When required by law — for regulatory or legal compliance, or to respond to lawful requests from authorities.
In case of business transfers (merger, sale, acquisition) — your data may be transferred, but subject to same Policy terms.

6. Your Rights (Transparency & Control)
As a user, you have the right to:

Know what personal data we hold about you, and how we are using it.
Request correction of any inaccurate or incomplete data.
Request erasure (deletion) of your personal data — unless we need to retain certain data for legal, compliance or contractual obligations. If deletion is not possible, we will anonymize your data so that you cannot be identified.
Withdraw your consent for data processing / marketing communications at any time. Ceasing consent will not affect the legality of prior processing.
Opt-out from marketing or promotional communications by clicking the “unsubscribe” link present in our emails/messages.

To exercise these rights or to raise any concerns, you may contact us at email: Vedlife100@gmail.com

We commit to respond to such requests in a timely, transparent and accessible manner.

7. Data Security
We implement reasonable technical and organisational security measures to protect your personal data from unauthorized access, disclosure, misuse or loss.
However, no method of transmission over the Internet or electronic storage is 100% secure — we cannot guarantee absolute security, though we strive to protect your data as best as possible.

8. Children’s Data
Our Services and Website are not directed to minors (below 18 years of age). We do not knowingly collect personal data from minors. If you believe your child (under 18) has provided us Personal Data, please contact us at Vedlife100@gmail.com to request deletion.

9. Cross-Border Transfer of Data
If any processing of your data is done outside India (for example via third-party service providers, hosting, analytics), we ensure that such transfer is done in compliance with applicable laws and only for purposes described in this Policy.

10. Third-Party Links, Integrations & Social Media
Our Website may contain links to third-party websites/platforms (social media, analytics, etc.) which we do not control. Your interaction with those sites will be subject to their own privacy policies.
If you interact with us via third-party platforms (e.g. WhatsApp, Instagram) or request us to contact you there — the processing of your data on those platforms will also be subject to their respective privacy rules.

11. Updates to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements, business practices or technology.
Any changes will be posted on this page with a revised “Effective Date.” When feasible, we may also notify users via email or other communication channels.

12. Contact Information
If you have any questions, comments, concerns or complaints regarding this Privacy Policy or your personal data, please contact us at: Email: Vedlife100@gmail.com